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FAQ

What is the difference between rejected and cancelled orders?​

  • rejected orders were never accepted by the vendor
  • cancelled orders were initially accepted but later cancelled

For a detailed explanation of order statuses and their transitions, see Order Lifecycle in the Understanding Orders guide.

How much historical data can be retrieved?​

As of now, the API retains data for up to 36 calendar months (3 years) from the current date.

Requests for data older than this will return no results.

Additionally, data prior to 09 Aug 2025 is unavailable, as this was the first day data began being stored for this API.